<img src="https://ws.zoominfo.com/pixel/H4QRKGJNZm52yFBaHe9u" width="1" height="1" style="display: none;">
Contact Us

A Guide to IoT Device Lifecycle Management

Leave the Management of Daily Responsibilities to Us

Unless your IoT operations are properly managed on an ongoing basis, you won’t realize the enhanced performance that drives business value. That’s why KORE IoT device lifecycle management services offer full support for the day-to-day management of your IoT environment to make sure everything is working to specific application and performance requirements. For deeper insights on effective endpoint lifecycle strategies, check out our Endpoint Lifecycle Management & Managed Services Insight Report. KORE’s IoT device lifecycle management services ensure that your devices are not only deployed but also maintained throughout their lifecycle, from installation to decommissioning. With a comprehensive management approach, we handle device updates, monitoring, security patches, and component replacements, so you can focus on strategic business initiatives. Let us remove the burden of time-consuming, day-to-day tasks so your teams can focus on what matters most to the business.

IoT Help Desk Support
Help Desk Support

Get the answers you need to resolve issues quickly and keep the business moving.

If endpoints aren’t working properly, it impacts your entire IoT ecosystem and your business. That’s why connectivity and performance issues need to be resolved fast, so you need skilled and trained resources to quickly address end-user questions. KORE offers a Tier 1 support service that manages everything from ticket assignment to issue logging and tracking with the luxury of a single point of contact throughout the entire process. With that expertise at your fingertips, you can scale your operation seamlessly as your business grows. This support also includes resolving hardware-specific issues, such as software malfunctions, configuration errors, or security vulnerabilities, all part of our lifecycle management approach.

IoT device service assurance
Service Assurance

Troubleshoot solution component issues with expertise and precision.

Because IoT solutions are made up of many technologies with different components, it can be difficult and time-consuming to determine the root cause when problems arise. With service assurance from KORE, you get well-orchestrated support escalation and resolution that expertly troubleshoots complex issues down to the component level. In addition to resolving immediate issues, our IoT lifestyle management includes ongoing monitoring to detect potential component failures before they happen, preventing unnecessary downtime and ensuring your devices are performing at their best. type of Tier 2 and 3 technical support can significantly reduce your operational expenses. You can also learn more about maximizing the value of IoT with our Lifecycle Management Webinar.

Watch Now

Talk to an Expert
Operational ManagementServices_1600x945_Feature3V2
MNO Operations

Leverage the collective expertise of leading mobile network operators (MNOs) to accelerate time to market.

Before your IoT solution is ready to be deployed, it requires the effective integration of complex pieces of technology. That’s why KORE collaborates with leading wireless providers to deliver multi-MNO joint operational support for order, activation, and troubleshooting to expedite corrective action and keep operations running smoothly throughout the IoT. Our relationships with global network operators give you access to seamless integration and quicker deployment times, all while ensuring device connectivity is managed effectively throughout the lifecycle.

Managed services to improve your IoT device lifecycle
Managed Services

Optimize IoT Lifecycle Management while Minimizing TCO.

Many organizations don’t have the technical expertise or skills needed to easily manage sophisticated IoT solutions. When you have KORE working by your side, we act as a force multiplier to augment your staff so you have the ability and capacity to effectively maintain your IoT device lifecycle management, while lowering the total cost of ownership. KORE managed services can also include MDM implementation services that help define your device management requirements and policies and configure your devices accordingly.

Monitor IoT endpoints 24/7
Endpoint Monitoring

Protect IoT endpoints with 24/7 monitoring.

Your endpoints never sleep and are a critical component of IoT device lifecycle management, which can pose risks to security and performance. That’s why KORE monitors your endpoints around the clock. Our trained Tier 2 and 3 support resources carry out the appropriate response when alerts are triggered and initiate troubleshooting activities to resolve issues fast. We’ll also manage the introduction and rollout of firmware releases to ensure each endpoint is up to date. This proactive monitoring extends the lifecycle of your devices by preventing issues before they become critical. By continuously monitoring device health and performance, we identify potential risks and optimize device performance, further extending the operational lifespan of each asset.

360-degree view of IoT network
Network Monitoring

Gain a 360-degree view of your network to prevent downtime

You could conceivably dedicate your IT staff to monitoring the endless activity across your network, but in reality, you need to focus your resources on initiatives that drive the business. That’s a common scenario, which is why we monitor your network for you to prevent degradation or disruption that can impact IoT solutions. We have a real-time view into performance and security, allowing us to immediately detect and correct any issues before they can do any harm.

IoT devices continuous software updates
Release Management

Optimize your IoT implementation by keeping up with continuous software updates.

As part of your IoT strategy, it’s important to go beyond monitoring to include ongoing configuration and maintenance, without carrying the expense of dedicated technical expertise and in-house support staff. We’ll manage firmware and configuration releases for cloud-connected endpoints, including testing release updates in a development environment and working with you to roll them out to production endpoints taking care of your IoT device lifecycle management.

_Lifecycle_Stages

Lifecycle Stages: From Deployment to Decommissioning

A successful IoT strategy requires managing devices across all stages of the lifecycle. KORE’s IoT device lifecycle management solution offers support from initial deployment to end-of-life decommissioning. The lifecycle of each device typically begins with secure provisioning and configuration, followed by ongoing monitoring, performance optimization, and maintenance throughout its operational life. We handle all aspects of this process, ensuring smooth performance during the most critical moments of the lifecycle.

When devices reach their end of life, KORE manages secure decommissioning and disposal, ensuring that no sensitive data is compromised during the process. With proper disposal procedures and secure data wiping, we make sure that devices are safely retired. Our comprehensive lifecycle management ensures each phase is carefully planned and executed, allowing you to focus on scaling your IoT operations without worrying about the technical intricacies.

Security_Compliance

Security and Compliance in IoT Device Lifecycle Management

Maintaining security and regulatory compliance is critical as IoT devices move through different stages of their lifecycle. KORE understands that any vulnerabilities in the network can compromise business operations and data security. That’s why we implement comprehensive security protocols, including end-to-end encryption, ensuring that all data passing through IoT devices remains protected. Our IoT device lifecycle management services also include ongoing security patch management, firmware updates, and threat detection to keep your devices secure throughout their entire lifecycle.

From device provisioning to decommissioning, KORE ensures that all devices comply with industry standards and regulatory requirements like GDPR, HIPAA, and ISO standards. We track the security status of each device, including real-time visibility into firmware and software versions, ensuring that all devices are updated with the latest security measures. This proactive security approach minimizes the risk of breaches and ensures compliance with both regional and global regulations, allowing businesses to operate with peace of mind.

Lifecycle_Analytics

Lifecycle Analytics and Performance Optimization

Data is at the heart of optimizing IoT device performance and management. KORE’s advanced analytics tools allow businesses to gain visibility into the health, performance, and usage of every device throughout its lifecycle. Our comprehensive IoT device lifecycle management solution provides insights that help you make data-driven decisions, ensuring you deploy, maintain, and replace devices at the right time. These insights help prevent unnecessary device downtime and reduce total cost of ownership. Additionally, KORE’s analytics support you in streamlining workflows, optimizing inventory management, and ensuring operational efficiency.

With real-time performance monitoring and diagnostics, our analytics enable you to proactively address potential issues before they become critical. This predictive approach allows you to plan maintenance, software updates, or replacements efficiently, further extending device lifespans and reducing operational risks. Whether you are managing thousands of connected devices or scaling up, KORE’s data-driven lifecycle management solutions help you maintain optimal performance.

Expert_Services

Expert IoT services for fast, frictionless deployment

Delivering amazing IoT services is about all those little things that aren’t so little – having hardware at the ready in case of a failure, getting devices into your customers’ hands quickly, and reducing the time it takes to manage your supply chain. At KORE, we know that getting all the little things right is actually a really big deal. If you’re ready to learn how a little expertise can yield some big returns, we’re ready to help.

Talk to an Expert

Expert IoT services for fast, frictionless deployment

Delivering amazing IoT services is about all those little things that aren’t so little – having hardware at the ready in case of a failure, getting devices into your customers’ hands quickly, and reducing the time it takes to manage your supply chain. At KORE, we know that getting all the little things right is actually a really big deal. If you’re ready to learn how a little expertise can yield some big returns, we’re ready to help.

Talk to an Expert
Next Generation IoT Operational Management Services